What customers say
“Our customers get a straight answer in seconds, even on weekends. The setup took two weeks and I did not need to learn anything technical.”
Priya Nair
Owner, Harbor & Pine
“The flat monthly plan made it an easy decision. Routine questions no longer reach my team, and the ones that do arrive with the full conversation attached.”
Marcus Webb
Operations Manager, Brightline Logistics
Frequently asked questions
Have a different question and can't find the answer you're looking for? Reach out to us by sending us a message and we'll reply within one business day.
- What does Dawsco Assist cost?
- Plans are a flat monthly fee based on the number of channels and conversations. The prices above are placeholders until we finalise them.
- Is there a setup fee?
- No decision yet. Setup is done by our team, and we will state any one-off fee on the plan before you commit.
- Can I change or cancel my plan?
- Yes. You can move between plans at any time, and monthly plans can be cancelled with no penalty.
- How are services priced?
- Strategy, automation and custom assistant projects are fixed-price. We agree the scope and price in writing before any work starts.
- Do you offer a free trial?
- We offer a free 30-minute call and a short demo on your own documents, so you can see real answers before you buy.
- What happens if the assistant can't answer?
- It hands the conversation to your team with the full history attached, so nobody has to ask the customer to repeat themselves.